Ground Rates for Hardgoods, Softgoods and Apparel
Current Shipping Promotion: Free Shipping for First Chair Loyalty Members Join Now
Standard Shipping rate: *$7.95.
Premium Shipping rate: *$9.95.
*Standard and Premium Shipping is not available for residents of Alaska & Hawaii.
Express Shipping Rate to all 50 States: Flat Rate of $19.95
Rush Shipping Rate to All 50 States: Flat Rate of $32.95
When will my order ship?
All Orders typically ship within 48 hours once the order has been placed. Orders ship Monday through Friday excluding Holidays. You will receive a shipping confirmation email with tracking number once the order has shipped from the warehouse.
Can I make changes to or cancel my order?
In our attempt to process and ship your order as fast as possible, orders cannot be changed or cancelled after they are placed. We want to get people out on the mountain with their new gear as quickly as possible, so we begin processing orders as soon as they are received. Unfortunately, this means we are unable to cancel or modify an order once it has entered the system. This policy applies to all orders placed on burton.com. You can read more on the Burton cancellation policy here
Do you ship to my country?
We currently ship online orders only to locations inside the United States. If you are interested in purchasing product outside of the US, please visit one of our following online stores or visit your local dealer. We cannot ship orders to a freight forwarding company.
For customers in Canada, Europe or Japan please use the region chooser in the site navigation to find your country.
*Note: Sorry, we cannot ship to post office boxes or APO/FPO addresses.
Payment & Billing:
Accepted Forms of Payment:
We accept all major credit cards: Visa, MasterCard, American Express, Discover, Burton Flagship Store Gift Cards, PayPal, AmazonPay and Klarna Pay It in 4. No coins please. We are also unable to process Visa or MasterCard Prepaid Gift Cards
Timing of Billing:
Your credit card will only be charged once your order has shipped. If your order ships from different warehouses, you may see multiple charges on your credit card. These multiple charges will total the original value of your order.
Paypal orders will be charged at the time of order placement. If an item or order is canceled your Paypal account will be refunded automatically.
Out of Stock Items:
If an item ordered becomes out of stock, you will receive an email detailing the item in question. You will not be charged for the item.