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We always look forward to hearing from you. Got a question about sizing, your order, our return process or anything else?

  • If you'd like to track your order, you can monitor your package here
  • If you'd like to return your item(s), please go ahead and create your return request here

Browse Burton Help for detailed articles on a wide range of topics, including Orders & Ordering, Warranty Repairs, Burton Account Management, Fit & Sizing, and Product Manuals & Instructions.


We offer a broad range of spare parts for helmets, bindings, and boots: Find what you need available for purchase on Burton.com

Unsure if your gear is covered by warranty or not? Have a look at our Warranty Policy

Is your item not covered under warranty? Have a look here for more insight

Is your item within warranty and requiring a spare part? Then go ahead and submit a Spareparts Claim below

Please consider that we only carry spareparts for bindings from W19 onwards and for sustainability reasons, we only offer black spareparts. If you are not able to find the spareparts you need on Burton.com, it is unlikely that our Guides will be able to find it for you. However, they may be able to suggest the next-best option.

Contact Information
We do not ship to APO, FPO or PO Boxes
Optional
Product Information
Specify Step On, EST or Re:Flex for bindings.
Optional
Optional
Product/Receipt Photos
Is there a photo of the part or item / or Receipt?
Photo / Attachment of Receipt
  • Maximum of 3 files
  • Maximum size 2 MB
  • Format: jpg, jpeg or png

Please include the following in the attachment:

  1. Overall photo of the product that you want to claim
  2. Close up of the defect
  3. Copy of the original proof of purchase
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