& Open Box
Cosmetic flaws don't have anything on you. Get kitted with the best Open Box & Second Quality gear at an incredible price — simply by embracing a little character. You'll reduce resource consumption and be ready to conquer everything from steep chutes to corduroy groomers.
Second Quality Gear
These are products that have either been purchased and returned or came from the factory with minor defects that did not pass our intensive 1st quality standards. Examples of this are top sheet misalignment or blemishes, imperfect bases, colorway inconsistency on boots/bindings, and inconsistencies with channel location and stance reference points. The integrity, safety, workmanship of these products is no less than our 1st quality products. We will stand behind them with our best in class manufacture warranty.
Open Box Gear
These are products that have been previously sold and have been returned, but not used. These products have been moved into the Open Box category due to minor cosmetic defects from packaging damage. These products are still covered under our normal warranty policy but cannot be warrantied for cosmetic blemishes. The integrity of these products is no less than our 1st quality products and we will stand behind them. Examples of these are Helmets, Goggles, First Layer otherwise in perfect condition.
Frequently Asked Questions
Q: Are these products eligible for discount programs/codes?
A: No, these products are not eligible for further discount.
Q: Do these products have the same warranty policy?
A: YES! We stand behind our products and we cover these for any manufacture defects. But, they cannot be warrantied/returned for any cosmetic blemishes or other inconsistencies listed above.
Q: Can items be returned to store?
A: They sure can. These items will fall under our normal return policy.
Q: Will these products be accessible to Performer members?
A: Yes! These products are available to Performer program members, but they will not have further discounting applied.
Q: Do I need to worry about the integrity of these products?
A: Nope, we have inspected every product to ensure any cosmetic defects/inconsistencies do not impact the structural quality/safety standards we're known for.
Q: Am I awesome for buying these products and saving them from going into a landfill?
A: Yes. Yes, you are.