TERMS & CONDITIONS


VALIDITY


1.1 - For any business relationship between Burton Sportartikel GmbH and the customer starting from 18.05.2015 the following General Terms and Conditions will apply, regardless of the means of communication used.

1.2 - The customer recognizes the validity of Burton Sportartikel GmbH’s General Terms and Conditions for the entire business relationship. Burton Sportartikel GmbH will not recognize any different conditions of the customer unless the management of Burton Sportartikel GmbH has expressly agreed in writing to their validity. If the customer enters into a business relationship with Burton Sportartikel GmbH by using the website, he/she recognises the General Terms and Conditions as the basis for the entire business relationship between the customer and Burton Sportartikel GmbH.


CLOSURE OF THE PURCHASE CONTRACT AND CANCELLATION


2.1 - The presentation of products within the framework of the Online Shop does not represent a legally binding offer but rather an in-line catalogue without obligation. By clicking the checkout button you are making a binding order for the goods contained in the shopping basket. An email confirming and containing the receipt of the order will occur after payment has been secured.  This confirmation e-mail represents the acceptance of the contract by Burton Sportartikel GmbH.

2.2 - Depending on the site you are on you have the possibility of making the purchase contract in German, English and French. The ordering and transaction language may also be German, English and French. We will store the text of the contract and will send you the order details by e-mail or mail. You may consult previous orders in your customer account, provided that you have registered with us.  You can always contact us to receive details on your order at any stage.

2.3 - If we cannot accept the offer or should certain products in an order not be available, then you will be informed immediately by email or phone call and offered a full refund for missing items.

2.4 - Burton Sportartikel GmbH reserves the right to withdraw from the sales contract in cases of print or wording or calculation mistakes on the website.

2.5 - All offers are valid as long as stocks last. Should our supplier despite contractual agreement not be able to deliver the ordered products then we equally have the right to cancel a contract with a customer. In this case you will be informed without delay that the ordered product cannot be delivered. The already paid purchase price will be returned within 14 business days (with Saturday not being considered a business day) of or set against other products. We may refuse repayment until we have received back the goods again or you have sent us proof of having sent back the goods, whichever occurs first.

2.6 - Products purchased through the Burton Performer Program are for personal use only. Any person found attempting to resell or otherwise re-distribute products purchased through the Burton Performer Program will be removed from the program. In the event of abuse of the Performer Program, Burton reserves the right to cancel any pending orders at our discretion. All Performer Program orders are monitored and reviewed for abuse.

2.7 - Policies regarding the conditions for and consequences of cancellation are set out in the following section Cancellation Policy


CANCELLATION POLICY


2.2.1 - Cancellation rights

You have the right to cancel this contract within fourteen (14) days without stating any reason. The statutory cancellation period is fourteen (14) days days starting from the day when you or a third party, who is not the carrier, has taken possession of the items or, in the case of part deliveries, the final item. However, Burton Sportartikel GmbH exceeds this period and grants you thirty (30) days to cancel this contract without stating any reason.
In order to cancel your contract, you need to declare clearly in writing the wish to cancel. A clear declaration can be done by conventional mail, fax or e-mail (contact details below). You are also welcome to use the sample request for cancellation included (Section 2.2.4). To observe the cancellation period it is sufficient for you to send the statement of your wish to exercise your cancellation rights before the expiry of the cancellation period.

Burton Sportartikel GmbH
Hallerstrasse 111
Innsbruck, AUSTRIA
Email: info@burtonhelp.com
Tel (EU Toll Free): 00800 287 866 13
Tel (AT): +43 (0)51 2230 232

2.2.2 - Consequences of cancellation

If you cancel this contract, we have to return to you any payments which we have received from you, including delivery costs (with the exception of any supplementary costs arising from your choice of any means of delivery other than our standard most inexpensive delivery option), without delay and at the latest within thirty (30) days from the day on which notice of your cancellation of this contract was received by us. For this repayment we shall use the same means of payment you employed for the original transaction, unless expressly agreed otherwise with you; on no account will you incur any financial charge on our part on account of this repayment.
We may refuse any repayment until we have received back the goods or until you have provided proof (tracking number / proof of postage) that you have sent back the goods depending on whichever is earlier.
You must send back or hand back the goods without delay, and in any case at the latest within thirty (30) days from the day you informed us of the cancellation of this contract, to the addresses below:

  • EU & UK Customers use address below


  • Loxxess - ECOM Returns
    Steinauer Weg 7
    91589 Aurach
    GERMANY


  • Swiss Customers use address below


  • Burton Service Centre
    c/o Fine Service Product GmbH
    Elestastraße 16
    7310 Bad Ragaz
    SWITZERLAND


  • EU & UK Performer Program Customers use address below


  • Loxxess - ECOM Returns
    Steinauer Weg 7
    91589 Aurach
    GERMANY


  • Swiss Performer Program Customers use address below


  • Burton Service Centre
    c/o Fine Service Product GmbH
    Elestastraße 16
    7310 Bad Ragaz
    SWITZERLAND


The deadline is met if you dispatch the goods before the expiry of the period of fourteen (14) days. The cancellation right does not exist in the case of the following contracts unless the parties have agreed otherwise:

  • Contracts for the delivery of goods which are not pre-manufactured and the specification for the production of which is determined by the individual choice of the consumer or which are clearly customized for the individual needs of the consumer.
  • Contracts for the delivery of sealed goods which for reasons of health protection or hygiene are not suitable for returning if the sealing has been removed after delivery.
  • Contracts for the delivery of goods if these by reason of their nature have been inseparably intermixed with other goods after delivery.
  • Contracts for the delivery of audio or video recordings or computer software in sealed packaging if the sealing has been removed since delivery.
  • Contracts for the delivery of newspapers, periodicals or illustrated magazines with the exception of subscription contracts.

If you are unable to restore or return to us anything provided for service or usage (e.g. benefits of use) or can only do so in part or in a deteriorated condition, you must provide appropriate compensation. For the deterioration of the material and for usages made you must only provide compensation in as far as the usages or the deterioration are the consequence of using the material in a way that goes beyond its tested features and functioning. By ‘Tested features and functioning’ we mean the testing and trying out of the particular item, as is possible or normal for example in the shop context.

2.2.3 - Cost coverage agreement

Items that can be sent by parcel at our risk:

  • for EU Customers we offer a free returns service via UPS, our returns partner. Click here for instructions.
  • for Swiss Customers we offer a free returns service via DPD, our returns partner. Follow instructions Click here for instructions.
  • for Swiss Customers we offer a free returns service via DPD, our returns partner. Follow instructions here.
  • Performer Program Customers return product(s) at their own cost. Product(s) must be unused and in their original packaging with the swinging tags attached, sent to the following addresses:
  • EU & UK Performer Program Customers
    Loxxess - ECOM Returns
    Steinauer Weg 7
    91589 Aurach, Germany

    Swiss Performer Program Customers
    Burton Service Centre
    c/o Fine Service Product GmbH
    Elestastraße 16
    7310 Bad Ragaz, Switzerland

Should you wish to return the goods directly to us without using the services outlined above and in the relevant linked sections, please send your return to the relevant address in section 2.2.2

2.2.6 - If you cancel under this clause 2.2.5

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

2.2.7 - Gift Vouchers

In the case of a product being purchased with gift vouchers, we reserve the right to refund any amounts due to you for cancelled and returned products by crediting your account with the value of the order.


PRE-ORDER


3.1 - If the customer places a pre-order, the order will be confirmed through an Order Confirmation Email. Payment will be taken at the time the order is confirmed. The customer agrees that pre-ordered products are not currently in stock and therefore ready for shipping only from the date specified througout the Check-out. If an order contains both available and pre-order products, the order will be split and delivered in multiple shipments (available product will be send immediately, pre-order product at the specified date).

3.2 - Whilst Burton Sportartikel GmbH will make every effort to supply the products listed on the Order Confirmation Email, there may be times when Burton Sportartikel GmbH is unable to supply products due to supply constraints. In such cases, Burton Sportartikel GmbH reserves the right to contact the customer and suggest alternative products that he / she may wish to receive instead. If the customer does not wish to receive supplemental products, Burton Sportartikel GmbH will cancel the order in relation to the products that cannot be supplied and refund any money paid in the form of original payment.

3.3 - In the event of a typographical error or technological error causing a mistake in prices published on the Website, Burton Sportartikel GmbH reserves the right to correct the error and to charge the correct price. In this case Burton Sportartikel GmbH will notify the customer of the mistake and, if desired by the customer, offer a full refund.

3.4 - Burton Sportartikel GmbH reserves the right to hold any orders prior to shipping for security review. In the event that an order is placed for a delivery to a location where we do not deliver to, the order will be cancelled and a refund processed.

3.5 - When using Klarna Invoice Payment for Pre-Order products the invoice will be due for payment 2 weeks after order confirmation. Depending on the availability date for Pre-Order product, invoice payment may be due prior to product delivery.


DELIVERY


4.1 - Should nothing different be requested by the customer then the delivery address entered by the customer at the Shipping stage of the checkout will be used.  Please note that for Credit card orders we are unable to change the delivery address after the item has shipped.

4.2 - Delivery is assigned to different delivery couriers depending on the country. The relevant individual delivery conditions and delivery costs can be found here.

4.3 - Standard shipping for orders placed through the Performer Program will incur a delivery cost of 8€, 6£, 12CHF or 75SEK, depending on the order’s country of origin. Express shipping will incur a cost of 14,95€, 14,95£, 14,95CHF or 139SEK respectively. Shipping rates are subject to change.

4.4 - If a delivery is not possible to a customer, be it because the customer was not reachable at the provided delivery address, although the time of delivery was indicated to the customer with appropriate notice or if the address provided was incorrect, then the customer will cover the costs of the unsuccessful delivery.  Where re-delivery is required these costs will also be the responsibility of the customer.

4.5 - The customer takes over the risk once he/she takes possession of the item.

4.6 - Delivery and service delays due to acts of God are not the responsibility of Burton Sportartikel GmbH. Such events give Burton Sportartikel GmbH the right to delay a delivery for the period of disruption and an appropriate restarting period or to withdraw entirely or in part from non-completed parts of orders. Acts of God include strikes, natural disasters, war, blockades, import and export restrictions and other national interventions regardless whether they occur at Burton Sportartikel GmbH or distributors of Burton Sportartikel GmbH.

4.7 - In the case of effects of acts of God which will cause a delay of a delivery, we will of course inform the customer without delay.


PAYMENT AND LATE PAYMENTS


5.1 - All product prices at Burton Sportartikel GmbH are gross prices and include the current rate of VAT in the particular country and are shown in the stated currency. The prices stated at the time of the order including sales tax plus all costs arising from delivery are valid until further notice. Any customs duties occurring through delivery to Switzerland are borne by Burton Sportartikel GmbH.

5.2 - The retail price is payable upon placement of an order.

5.3 - The customer can pay the purchase price by credit/debit card, Pay Pal and Pay Pal express – and depending on the country various other forms of payment that are presented at checkout – examples include 'Sofort', 'Klarna', 'EPS', and 'iDeal'. In the case of payment by Pay Pal Express, Burton Sportartikel GmbH will store the e-mail address and delivery address supplied to Pay Pal so that we can process the order. In cooperation with Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden we offer you payment via invoice as payment method. When purchasing with Invoice you receive your goods first and you have always a payment period of 14 days.Payment is to be made to Klarna. Please be aware that Invoice is only available for consumers. The complete terms and conditions for deliveries to Germany you can find here and the complete terms and conditions for deliveries to Austria you can find here. Burton charges a fee of 0 € for invoice purchases. Klarna reviews and evaluates the data you provided and in case of legitimate interest performs a data exchange with other companies and credit rating agencies. Your personal data will be processed in accordance with applicable data protection law as described in Klarnas privacy statement for Germany/ Austria.

5.4 - Should the customer delay in paying, Burton Sportartikel GmbH has the right to charge interest on the delayed payment to the level of 5% above the annual rate set by the Austrian National Bank. If Burton Sportartikel GmbH incurs a higher rate of interest for delay, Burton Sportartikel GmbH has the right to pass this on.


INVOKE A WITHHOLDING RIGHT AFTER NOTIFICATION OF DEFECTS


6.1 - A right to withhold may be invoked by the customer only when his complaints have been recognised legally or by Burton Sportartikel GmbH. The customer is only entitled to exercise his withholding right in as far as his counter claim is based on the same contractual relationship.


PROPRIETARY RIGHTS


7.1 - All of our deliveries and services occur under proprietary right. Until all the claims against the customer have been fully met, the delivered products remain the property of Burton Sportartikel GmbH.


GUARANTEE & WARRANTY


8.1 - The guarantee period is based on the legal regulations and specific product range – For example Snowboards with the channel feature a three (3) year warranty.  For more specific item/category related warranty information please click here.

8.2 - The guarantee is not valid against normal wear and tear caused by use of a product.

7.3 - Should a defect in a purchased item be the responsibility of Burton Sportartikel GmbH, then Burton Sportartikel GmbH is entitled to choose either to provide a repair or remedy of the fault, or a replacement product. If Burton Sportartikel GmbH is unwilling or not able to repair the problem or provide a replacement or the time taken to carry this out is longer than the appropriate time period expected for reasons that fall within the responsibility of Burton Sportartikel GmbH or if the repair/replacement delivery is unsuccessful, then the customer is entitled to withdraw from his contract or to ask for an appropriate reduction of the purchase price.

8.4 - If a warranty claim should occur on a product ordered online, the customer can return it to the contact address provided. Should it arise that the product does not have a fault that falls under warranty then Burton Sportartikel GmbH will bill the customer for any expenses incurred.  To avoid any issues please contact us before sending in items for warranty examination.  In many cases we can avoid the need to send items.

  • EU & UK Customers use address below


  • Loxxess - ECOM Returns
    Steinauer Weg 7
    91589 Aurach
    GERMANY


  • Swiss Customers use address below


  • Burton Service Centre
    c/o Fine Service Product GmbH
    Elestastraße 16
    7310 Bad Ragaz
    SWITZERLAND


  • EU & UK Performer Program Customers use address below


  • Loxxess - ECOM Returns
    Steinauer Weg 7
    91589 Aurach
    GERMANY


  • Swiss Performer Program Customers use address below


  • Burton Service Centre
    c/o Fine Service Product GmbH
    Elestastraße 16
    7310 Bad Ragaz
    SWITZERLAND


7.5 - Compensation for consequential damage (due to defects), as well as for any other damage to materials or financial loss and claims for damages by third parties against customers, are excluded, in as far as it is not a case of consumer business.


DISCLAIMER


9.1 - Claims by the customer other than the guarantee claims laid down in Section 7, especially damages claims, are excluded, in as far as this is legally permissible. Thus Burton Sportartikel GmbH accepts no responsibility for damage or harm not directly linked to the delivered object itself and especially not for loss of profit or other financial loss by the customer. In as far as the liability of Burton Sportartikel GmbH is excluded or limited. This also applies for the personal liability of employees, representatives or agents.

9.2 - The liability limitation defined in Section 8.1 does not apply in as far as the damage/harm is the result of intentionality or gross negligence or personal injury has occurred.

9.3 - Burton Sportartikel GmbH accepts no responsibility for the eventuality that the services offered from its website are not available without interruption nor for the conservation of stored data.


LINKS AND REFERENCES


10.1 - The links to outside pages made by Burton Sportartikel GmbH are only signposts to these sites; therefore they are presented in specific browser windows by means of external links. Burton Sportartikel GmbH does not identify with the content of these pages to which reference is made and accepts no responsibility for them.


INFORMATION OBLIGATIONS


11.1 - On ordering the customer is obliged to make truthful statements. In as far as there is a change in the customer’s data, especially names, address, e-mail address, telephone number, the customer is obliged to inform Burton Sportartikel GmbH of this change without delay by changing the information given. If the customer fails to give this information or provides false data from the outset, especially a false e-mail address, then Burton Sportartikel GmbH may withdraw from the contract, in as far as such a contract has been made.




PRIVACY POLICY


APPLICABLE LAW AND JURISDICTION


12.1 - Austrian law applies.

12.2 - In all legal matters Austrian law, excluding any of its reference provisions and the UN sales law, applies exclusively to all legal dealings between Burton Sportartikel GmbH and the customer applies, in as far as this is legally permissible.

12.3 - For consumers as defined in Art 5 EVÜ their national obligatory consumer protection law provisions apply, unless the applicable Austrian provisions are more favourable.

12.4 - If the customer is not subject to general legal jurisdiction in Austria, has changed residence or moved his/her normal place of residence abroad since the purchase contract was made or his/her normal residence is not fixed/known at the time of any action brought, then Innsbruck will be applied as the exclusive jurisdiction for any disputes arising directly or indirectly as a result of a contract.

12.5 - If the customer has his place of residence or is normally present or is employed in Austria, then for an action against him/her in accordance with Sections 88, 89, 93 Sect. 2 and 104 Para. 1 amended, any question relating to the competence of a particular court can only be determined by place of residence, normal place of presence or employment location. This is not the case with pre-existing disputes. For any legal disputes arising from the contract, the mandatory computer protection law provisions at the consumer’s place of residence are also applicable to the contractual relationship.

12.6 - Burton Sportartikel GmbH recognizes the Internet Ombudsman as an extrajudicial arbitration agency: Internet Ombudsman, Margaretenstraße 70/2/10, A-1050 Wien, Austria www.ombudsman.at

12.7 - The Online Dispute Resolution platform of the European Union (ODR platform): The ODR platform is a web-based platform developed by the European Commission. Its objective is to help consumers and traders resolve their contractual disputes about online purchases of goods and services out-of-court at a low cost in a simple and fast way. The Online Dispute Resolution Platform can be reached here.


DATA PROTECTION


13.1 - All data collected by us will be used and processed exclusively within the framework of the current data protection laws in accordance with our data protection policies.  More information on our Data protection policies can be found here.


SEVERABILITY CLAUSE


14.1 - Should certain terms of the current contract be ineffective or impracticable or after contract closure be ineffective or impracticable, then the validity of the remaining provisions of the contract remain unchanged. Practical and effective provisions, the effects of which will come closest to fulfilling the commercial goals pursued by the contracting parties through the ineffective and/or impracticable provisions, will replace the ineffective or impracticable provisions. The provisions above also apply in the case that the contract is incomplete.


COPYRIGHT


15.1 - All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Burton or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Burton and protected by U.S. and international copyright laws. All software used on this site is the property of Burton or its software suppliers and protected by United States and international copyright laws. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Burton. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Burton and our affiliates without express written consent. You may not use any meta tags or any other "hiddentext" utilizing Burton's name or trademarks without the express written consent of Burton.


TRADEMARKS


16.1 - BURTON, BURTON SNOWBOARDS, ANALOG, ANON, R.E.D., GRAVIS and other marks indicated on our site are registered trademarks of The Burton Corporation in the United States and other countries. AUDEX is a trademark of The Burton Corporation. Burton graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of The Burton Corporation. Burton's trademarks and trade dress may not be used in connection with any product or service that is not Burton's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Burton. All other trademarks not owned by Burton that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Burton.


INDEMNIFICATION


17.1 - You agree to indemnify, defend, and hold harmless Burton, its affiliates, officers, directors, employees, agents, and suppliers from and against all claims, demands, expenses, damages, and costs, including reasonable attorney’s fees, resulting from violation of these Terms & Conditions.


PRODUCT DESCRIPTIONS


18.1 - Burton attempts to be as accurate as possible. However, Burton does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Burton itself is not as described, your sole remedy is to return it in a new, unused condition.


DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY


19.1 - This site is provided by Burton on an "as is" and "as available" basis. Burton makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, Burton disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Burton does not warrant that this site, its servers, or e-mail sent from Burton are free of viruses or other harmful components. Burton will not be liable for any damages of any kind a rising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state/country laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.


SITE POLICIES, MODIFICATION, AND SEVERABILITY


20.1 - We reserve the right to make changes to our site, policies, and these Terms & Conditions at any time. If any of these conditions shall be deemed invalid, void, orfor any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.



PRIVACY POLICY


ACQUISITION, PROCESSING AND UTILISATION OF PERSONAL DATA


21.1 - You can visit our website without submitting any information about yourself. We simply save access data to analyse and improve our offers and do not permit any connection to your person.

21.2 - Personal data is only collected if you voluntarily provide us with it, while opening a customer account or registering for our newsletter.

21.3 - With resepct to ordering online we use the personal details you’ve shared with us to complete your order. As a customer, your information is used for contract-completion and, if you allow it, our own advertisement purposes.

21.4 - When you separately sign up for our newsletter, your email will be used for our own advertisement purposes until you opt out of the newsletter. You can opt out at any time without charge (not taking into account internet provision costs) by clicking “unsubscribe” at the end of any newsletter.


DISTRIBUTION


22.1 - Your personal data will be transferred to the relevant delivery organization, as far as this is necessary for the delivery process. In order to complete payments, we pass on your payment details to the relevant banking institution.


RIGHT TO INFORMATION


23.1 - You have the right to gratuitous information (per e-mail) regarding your personal and saved data, as well as the right to correct, inhibit, cancel or revoke any granted permissions.


DATA PROTECTION OF PAYMENTS AND ONLINE ORDERS


24.1 - During the ordering process, your personal information is encoded via “Secure Socket Layer” (SSL) and transferred through the Internet (excluding address transfer within newsletter subscriptions). We use a highly secure 128-Bit encoding system.
Credit card details are not saved, but directly received and processed by our payment provider 'Adyen' and our fraud/id security provider ‘Riskified’.  No payment or order made on Burton.com is subjected to a credit check or scoring system unless you are explicitly informed of this during checkout when selecting the payment method. Burton.com operates on the Demandware platform and is 100% PCI Compliant, this means that at no point during the order process or post order process are credit card details or bank account numbers saved or held by Burton.com.
We use both technical and organizational measures to secure our website and systems against data loss, destruction, access, manipulation or distribution by unauthorized persons. Access to your customer account is only possible by entering your personal password. Please keep your login details confidential at all times and always close your browser window once you have finished communicating with us, especially if you are using a shared computer.


CHILDRENS DATA PROTECTION


25.1 - Children Under the Age of 13, Read This: Burton is committed to protecting the online privacy of children. In accordance with the Children's Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. Burton.com does not sell products for purchase by children. We sell children's products for purchase by adults. Sorry kids, but if you are under 13, you cannot request a Catalog from us. If you would like to receive a Burton Catalog, please have your parents contact us.

25.1 - Children Under the Age of 18, Read This: Sorry kids, but if you are under 18, you may shop at burton.com only with the involvement of a parent or guardian.


EMAIL ADVERTISEMENTS


26.1 - As an existing customer, or by separate registration for our newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time by clicking on the “Unsubscribe” link at the end of a newsletter, with no additional charge to the base tariffs of your Internet provider. As an existing customer, we will regularly send you carefully selected offers on related products from our online shop by e-mail. Your e-mail will not be given to other organizations. You can object to the use of your e-mail address for advertising purposes at any time by a simple unformatted e-mail, without incurring any additional costs to those of your Internet service provider.


USE OF COOKIES


27.1 - We use cookies on our site in order to enhance the attractiveness of our website and enable the use of specific functions. These cookies are simple text files saved to your computer. They help to identify a user’s surf-behaviour and thereby allow parts of the website to tailor specific information to the interests of the user. Most of the cookies we use will be deleted from your hard drive after you have ended your browser session (i.e. session cookies). Other cookies remain on your computer and allow us to recognize your computer when you next visit (i.e. permanent cookies). These cookies remember information so you do not need to re-enter information in forms. Our partner organizations are not authorized to gain, edit or use personal data through the use of cookies on our website.
Further information about the types of cookies that may be used on this website is set out below
Strictly necessary cookies: These are cookies that are essential to the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping basket.
Analytical/performance cookies: These cookies allow us to recognise and count the number of visitors to our website and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.  You can see more informtion about the cookies Google uses to help us improve the site in Section 9.1.
Functionality cookies: These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Please note that certain cookies may be set the moment you start visiting this website. You can choose to manage the cookies we use on this website through your browser settings at any time. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our site.
For more information about how to change your browser settings, and about cookies in general, you can visit www.allaboutcookies.org.
All cookies on Burton.com will expire after a maximum of 2 years.


FACEBOOK SOCIAL PLUGINS


28.1 - This website uses so-called Social Plugins (“Plugins”) by the social network Facebook, which is run by the Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The Plugins are identifiable by a Facebook logo or the additional phrase “Social Plugin by Facebook” or “Facebook Social Plugin”.
An overview of the Facebook Plugins and how to recognize them is available here.
When you open up a page on our website that contains such a plugin, your browser will create a direct connection with the Facebook servers. The contents of the plugin will be transferred directly to your browser and incorporated into the website you are viewing. By using these plugins, Facebook receives notice that your browser has initiated the relevant page on our website, even if you do not own a Facebook account or are not currently logged in to your Facebook account. This information (including your IP address) is transferred straight from your browser to a Facebook server in the USA and saved there.
When you are logged into Facebook, Facebook can directly assign your visit to our website to your Facebook account. When you interact with these plugins, for example by clicking on a “like” button or by submitting a comment, this information is also directly transferred to a Facebook server and saved there. This information is then also automatically published on Facebook and displayed to your Facebook friends.
Facebook can use this information for advertising purposes, market research and to tailor the appearance of Facebook pages to a specific user. To do this, Facebook creates profiles for usage, interests and connections. For example, this could be used to rate the usage of our website on account of Facebook adverts, to notify other Facebook users of your actions on our website and for other services that are associated with the use of Facebook.
If you would not like Facebook to associate the data collected from your visit to our website with your Facebook account, you need to log out of Facebook before visiting our website.
For the purpose and scope of data usage and further processing and use of information by Facebook, as well as your relevant rights and privacy & security options, please refer to Facebook’s privacy policy.


GOOGLE ANALYTICS


29.1 - Burton.com uses a tool called Google Analytics Demographics and Interest Reporting and may also make use of other Google Analytics for Display Advertising tools, including Remarketing, Google Display Network Impression Reporting and/or the DoubleClick Campaign Manager integration. We are required by Google to disclose the following information to you in our Privacy Policy in connection with our use of any Google Analytics for Display Advertising tools:

  • You may opt out of Google Analytics for Display Advertising by using the Google Ads Settings page.
  • You may also prevent your data from being collected and used by Google Analytics by opting out through the use of the Google Analytics Opt-out Browser Add-on.
  • If Burton.com makes use of the Google Analytics for Display Advertising Remarketing feature, Burton will use such Remarketing feature to advertise online, and third party vendors, including Google, may show Burton ads on sites across the Internet.
  • Burton and third party vendors, including Google, may use first-party cookies (such as the Google Analytics cookies) and third party cookies (such as the DoubleClick cookie) together to (a) inform, optimize and serve ads based on a user’s past visits to Burton.com, and/or (b) report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to Burton.com.
  • Google Analytics collects only the IP address assigned to you on the date you visit Burton.com, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Data from Google Analytics Demographics and Interest Reporting may be utilized by Burton to help recognize and understand user preferences, to make improvements to Burton.com, to choose content and advertising to display to you, and for other business purposes that will allow Burton to better serve you.

Google Anlaytics uses cookies to enable its service and thus allow Burton.com to offer you a better experience and service. These cookies are detailed at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.


LINKS TO OTHER WEBSITES


30.1 - On our website, you will also find links to other websites. We specifically do not hold any kind of liability for the accuracy, completeness, legality, objectivity and timeliness of the contents of these websites.


PRIVACY AND TELL A FRIEND


31.1 - When you use a tell-a-friend form on the site, we ask for the friend's name and email address. We will use this information to automatically send the specified email message to the friend. We will not use this information to contact the friend in the future. We will retain the information you provide for tracking purposes. If someone notified through tell a friend wishes to have their information removed from our database they can contact us at info@burtonhelp.com



IMPRINT


PUBLICATION DETAILS


Burton Sportartikel GmbH
Hallerstrasse 111
Innsbruck
Austria

Headquarters: Innsbruck
Legal form: GmbH
Managing Director: Oliver Zaletel
Commercial Court of Registration: Landesgericht Innsbruck
Commercial Register No: 36186s
VAT No: ATU31724907
Commercial Regulations: Gewerbeordnung (www.ris.bka.gv.at)

Editorial Staff: Josh Gabbe, Matt Ames, Marion Pregenzer


CUSTOMER SERVICE


Email: info@burtonhelp.com
Tel (Toll Free EU): 00 800 287 866 13
Tel (AT): +43 720 880171
Tel (DE): +49 211 959 87937
Tel (NL): +31 85 8889 119
Tel (PL): +48 61 880 09 68
Tel (CH): +41 21 588 01 92
Tel (UK): +44 1604 422940


COPYRIGHT


32.1 - All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Burton Sportartikel GmbH or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Burton Sportartikel GmbH and protected by U.S. and international copyright laws.


DISCLAIMER


33.1 - Content The author reserves the right not to be responsible for the topicality, correctness, completeness or quality of the information provided. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected. All offers are not-binding and without obligation. Parts of the pages or the complete publication including all offers and information might be extended, changed or partly or completely deleted by the author without separate announcement.

33.2 - Referrals and links The author is not responsible for any contents linked or referred to from his pages - unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site from viewing those pages. If any damage occurs by the use of information presented there, only the author of the respective pages might be liable, not the one who has linked to these pages. Furthermore the author is not liable for any postings or messages published by users of discussion boards, guestbooks or mailing lists provided on his page.

33.3 - Copyright The author intended not to use any copyrighted material for the publication or, if not possible, to indicate the copyright of the respective object. The copyright for any material created by the author is reserved. Any duplication or use of objects such as diagrams, sounds or texts in other electronic or printed publications is not permitted without the author's agreement.

33.4 - Privacy policy If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily. The use and payment of all offered services are permitted - if and so far technically possible and reasonable - without specification of any personal data or under specification of anonymized data or an alias.

33.5 - Legal validity of this disclaimer This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.


IDEA SUBMISSION POLICY


We at Burton Snowboards are pleased to hear from our loyal fans and welcome your comments regarding our products and services. Unfortunately, however, our company policy does not allow Burton, RED, Anon Optics, Gravis Footwear, or Analog to accept or consider creative ideas, suggestions, or materials other than those that we have specifically requested.
We hope you will understand that it is the intent of this policy to avoid the possibility of future misunderstandings when projects developed by our professional staff might seem to others to be similar to their own creative work. Please do not send us any unsolicited original creative materials such as ideas, concepts, or artwork. While we do value your feedback on our services and products, we request that you be specific in your comments on those services and products, and not submit any creative ideas, suggestions, or materials (unless specifically requested by us).
If, through participation in certain activities, you send any material (e.g., postings to message boards, contests, etc.) or, despite our policy, you send us unsolicited creative suggestions, ideas, notes, drawings, concepts, or other information (collectively, the "Submissions"), the Submissions shall be deemed, and shall remain, our property. None of the Submissions shall be subject to any obligation of confidentiality on our part and we shall not be liable for any use or disclosure of any Submissions. Without limitation of the foregoing, we shall exclusively own all now-known or hereafter existing rights to the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submissions or any other person or entity.


Do you still have questions? Contact our customer services.

Updated 02.10.2017