Conditions de retour

You may return your unused product for a full refund within 30 days of the date the item shipped to you.

Vous pouvez demander un remboursement intégral sur votre carte de crédit sous 7 à 14 jours à compter de notre réception de l'article renvoyé. Il faut compter jusqu'à 30 jours pour le voir apparaître sur votre relevé de compte.

You can use the returns portal below to start a return for your online purchase. Please note, you will need your order number, which can be found in your order confirmation email, and the email address used to place the online order.

A $6,50 shipping charge will be collected if you use the UPS shipping label Burton offers in the portal. We often hear this is less expensive than the typical cost to mail an item back to the warehouse.


Tips For Returning Your Item

Emballez-le ou les articles avec soin. Utilisez l'emballage d'origine lorsque c'est possible. Affix the UPS return label to the outside of the package. Veillez à retirer ou couvrir tous les anciennes étiquettes et codes barres. If you choose not to use the UPS return label, you must include your delivery number (this can be found on the original shipping label and usually begins with 030) on the outside of the box and address to:

C/O XPO Logistics
107 Heritage Drive
Pataskala, Ohio 43062

Prenez contact avec UPS pour organiser la collecte ou déposez le colis au relais UPS de votre choix.


At this time Burton is unable to offer exchanges, but we’re working on it!

For now, you may return your original item and place a new order for the item you’d like instead. We are sorry for any inconvenience this may cause.