Need to Create a Return?
You can use the returns link below to start a return for your online purchase.
Any unused product ordered can be returned within 30 days.
You can expect a full refund to your credit card 7 to 14 days of our receiving your return. It may take up to 30 days to be visible on your credit card statement.
A $6.50 shipping charge will be collected if you use the UPS shipping label Burton offers in the portal. We often hear this is less expensive than the typical cost to mail an item back yourself.
Please note that orders placed using PayPal, Amazon Pay or Klarna cannot be returned in a store.
Save that box! Reusing original packaging helps maintain the quality of the return item(s) and saves material. To learn more about Burton’s sustainable packaging initiatives and the Responsible Packaging Movement, visit www.burton.com/sustainability
If you need a different size, color or product you may return your item(s) for a full refund and place a new order. Placing a new order now will expedite the arrival of your new item, and ensure it won't go out of stock. Refunds will be processed as soon as we receive your return.